Shipping

Shipping costs and any applicable taxes are calculated automatically at checkout based on your delivery address. We offer free shipping on all orders over €100.

Orders are typically processed and dispatched within 1–3 business days, with delivery taking an additional 1–3 business days within Germany. Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your parcel's journey.

During peak periods, including sales and holidays, processing and delivery times may be slightly longer. Orders placed on weekends or public holidays will be processed on the next business day.

If you have any questions regarding shipping, please contact our support team at info@inknodejournals.com.

Returns & Refunds

If you would like to return an order, please contact us at info@inknodejournals.com within 14 days of receiving your item. Include your order number and the reason for your return request. Once approved, we will provide you with the necessary return instructions.

To be eligible for a refund, items must be unused, unopened, and returned in their original condition. We do not accept returns or offer refunds for items returned more than 14 days after delivery, or for products that have been used, damaged, or altered.

Once your return has been received and inspected, refunds will be processed to your original payment method within up to 15 business days. Original shipping costs are non-refundable, and customers are responsible for all return shipping fees.

We recommend using a tracked and insured shipping service, as we cannot be held responsible for items lost or damaged during transit. Refunds can only be issued once the returned item has been successfully received by us.